At Air Visual Ltd we take privacy & data protection responsibilities very seriously, and in keeping with the recommendations of the Information Commissioners Office, we have a Data Protection & Privacy Policy which outlines how we manage the data we collect. Our Policy is shown below :

Privacy policy

This privacy policy applies between you, the User of this Website and Air Visual Ltd, the owner and provider of this Website. Air Visual Ltd takes the privacy of your information very seriously.

This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to
your use of the Website.

Please read this privacy policy carefully.

Definitions and interpretation

  1. In this privacy policy, the following definitions are used:
    Data collectively all information that you submit to Air Visual Ltd via the
    Website. This definition incorporates, where applicable, the definitions provided in the
    Data Protection Laws;
    Cookies a small text file placed on your computer by this Website when you
    visit certain parts of the Website and/or when you use certain features of the Website.
    Details of the cookies used by this Website are set out in the clause below (Cookies);
    Data Protection Laws any applicable law relating to the processing of personal Data,
    including but not limited to the Directive 96/46/EC (Data Protection Directive) or the
    GDPR, and any national implementing laws, regulations and secondary legislation, for as
    long as the GDPR is effective in the UK;
    GDPR the General Data Protection Regulation (EU) 2016/679;
    Air Visual Ltd,

    we or us

    Air Visual Ltd, a company incorporated in England and Wales with
    registered number 09768605 whose registered office is at Butterworth Jones & Thomas
    Westcott, 7 Castle Street, Bridgwater, Somerset, TA6 3DT;
    UK and EU Cookie Law the Privacy and Electronic Communications (EC Directive) Regulations
    2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment)
    Regulations 2011;
    User or you any third party that accesses the Website and is not either (i)
    employed by Air Visual Ltd and acting in the course of their employment or (ii) engaged
    as a consultant or otherwise providing services to Air Visual Ltd and accessing the
    Website in connection with the provision of such services; and
    Website the website that you are currently using,, and any
    sub-domains of this site unless expressly excluded by their own terms and conditions.
  2. In this privacy policy, unless the context requires a different interpretation:
    1. the singular includes the plural and vice versa;
    2. references to sub-clauses, clauses, schedules or appendices are to
      sub-clauses, clauses, schedules or appendices of this privacy policy;
    3. a reference to a person includes firms, companies, government entities, trusts
      and partnerships;
    4. “including” is understood to mean “including without limitation”;
    5. reference to any statutory provision includes any modification or amendment of
    6. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

  1. This privacy policy applies only to the actions of Air Visual Ltd and Users with
    respect to this Website. It does not extend to any websites that can be accessed from this Website
    including, but not limited to, any links we may provide to social media websites.
  2. For purposes of the applicable Data Protection Laws, Air Visual Ltd is the “data
    controller”. This means that Air Visual Ltd determines the purposes for which, and the manner in which,
    your Data is processed.

How we collect Data

  1. We collect Data in the following ways:
    1. data is given to us by you; and
    2. data is collected automatically.

Data that is given to us by you

  1. Air Visual Ltd will collect your Data in a number of ways, for example:
      1. when you contact us through the Website, by telephone, post, e-mail or through
        any other means;

    in each case, in accordance with this privacy policy.

Data that is collected automatically

  1. To the extent that you access the Website, we will collect your Data automatically,
    for example:

    1. we automatically collect some information about your visit to the Website.
      This information helps us to make improvements to Website content and navigation, and includes
      your IP address, the date, times and frequency with which you access the Website and the way you
      use and interact with its content.
    2. we will collect your Data automatically via cookies, in line with the cookie
      settings on your browser. For more information about cookies, and how we use them on the
      Website, see the section below, headed “Cookies”.

Our use of Data

    1. Any or all of the above Data may be required by us from time to time in order to
      provide you with the best possible service and experience when using our Website. Specifically, Data may
      be used by us for the following reasons:

      1. internal record keeping;

in each case, in accordance with this privacy policy.

  1. We may use your Data for the above purposes if we deem it necessary to do so for our
    legitimate interests. If you are not satisfied with this, you have the right to object in certain
    circumstances (see the section headed “Your rights” below).

Who we share Data with

  1. We may share your Data with the following groups of people for the following reasons:
      1. our employees, agents and/or professional advisors – Employees will only use
        the shared information to complete jobs.;

    in each case, in accordance with this privacy policy.

Keeping Data secure

  1. We will use technical and organisational measures to safeguard your Data, for example:
    1. access to your account is controlled by a password and a user name that is
      unique to you.
    2. we store your Data on secure servers.
  2. Technical and organisational measures include measures to deal with any suspected data
    breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know
    immediately by contacting us via this e-mail address:
  3. If you want detailed information from Get Safe Online on how to protect your
    information and your computers and devices against fraud, identity theft, viruses and many other online
    problems, please visit Get Safe Online is supported by HM Government and leading

Data retention

  1. Unless a longer retention period is required or permitted by law, we will only hold
    your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy
    or until you request that the Data be deleted.
  2. Even if we delete your Data, it may persist on backup or archival media for legal, tax
    or regulatory purposes.

Your rights

  1. You have the following rights in relation to your Data:
    1. Right to access – the right to request (i) copies of
      the information we hold about you at any time, or (ii) that we modify, update or delete such
      information. If we provide you with access to the information we hold about you, we will not
      charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are
      legally permitted to do so, we may refuse your request. If we refuse your request, we will tell
      you the reasons why.
    2. Right to correct – the right to have your Data
      rectified if it is inaccurate or incomplete.
    3. Right to erase – the right to request that we delete
      or remove your Data from our systems.
    4. Right to restrict our use of your Data – the right to
      “block” us from using your Data or limit the way in which we can use it.
    5. Right to data portability – the right to request that
      we move, copy or transfer your Data.
    6. Right to object – the right to object to our use of
      your Data including where we use it for our legitimate interests.
  2. To make enquiries, exercise any of your rights set out above, or withdraw your consent
    to the processing of your Data (where consent is our legal basis for processing your Data), please
    contact us via this e-mail address:
  3. If you are not satisfied with the way a complaint you make in relation to your Data is
    handled by us, you may be able to refer your complaint to the relevant data protection authority. For
    the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on
    their website at
  4. It is important that the Data we hold about you is accurate and current. Please keep
    us informed if your Data changes during the period for which we hold it.

Links to other websites

  1. This Website may, from time to time, provide links to other websites. We have no
    control over such websites and are not responsible for the content of these websites. This privacy
    policy does not extend to your use of such websites. You are advised to read the privacy policy or
    statement of other websites prior to using them.

Changes of business ownership and control

  1. Air Visual Ltd may, from time to time, expand or reduce our business and this may
    involve the sale and/or the transfer of control of all or part of Air Visual Ltd. Data provided by Users
    will, where it is relevant to any part of our business so transferred, be transferred along with that
    part and the new owner or newly controlling party will, under the terms of this privacy policy, be
    permitted to use the Data for the purposes for which it was originally supplied to us.
  2. We may also disclose Data to a prospective purchaser of our business or any part of
  3. In the above instances, we will take steps with the aim of ensuring your privacy is


    1. This Website may place and access certain Cookies on your computer.Air Visual Ltd uses Cookies to improve your experience of using the Website and to improve our range of

      Air Visual Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is
      protected and respected at all times.

    2. All Cookies used by this Website are used in accordance with current UK and EU Cookie
    3. Before the Website places Cookies on your computer, you will be presented with a
      message bar requesting your consent to set those Cookies. By giving your consent to the placing of
      Cookies, you are enabling Air Visual Ltd to provide a better experience and service to you. You may, if
      you wish, deny consent to the placing of Cookies; however certain features of the Website may not
      function fully or as intended.
    4. This Website may place the following Cookies:
Type of
Strictly necessary cookies These are cookies that are required for the
operation of our website. They include, for example, cookies that enable you to log into
secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies They allow us to recognise and count the number
of visitors and to see how visitors move around our website when they are using it. This
helps us to improve the way our website works, for example, by ensuring that users are
finding what they are looking for easily.
  1. You can find a list of Cookies that we use in the Cookies Schedule.
  2. You can choose to enable or disable Cookies in your internet browser. By default, most
    internet browsers accept Cookies but this can be changed. For further details, please consult the help
    menu in your internet browser.
  3. You can choose to delete Cookies at any time; however you may lose any information
    that enables you to access the Website more quickly and efficiently including, but not limited to,
    personalisation settings.
  4. It is recommended that you ensure that your internet browser is up-to-date and that
    you consult the help and guidance provided by the developer of your internet browser if you are unsure
    about adjusting your privacy settings.
  5. For more information generally on cookies, including how to disable them, please refer
    to You will also find details on how to delete cookies from your computer.


  1. You may not transfer any of your rights under this privacy policy to any other person.
    We may transfer our rights under this privacy policy where we reasonably believe your rights will not be
  2. If any court or competent authority finds that any provision of this privacy policy
    (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will,
    to the extent required, be deemed to be deleted, and the validity and enforceability of the other
    provisions of this privacy policy will not be affected.
  3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right
    or remedy will be deemed a waiver of that, or any other, right or remedy.
  4. This Agreement will be governed by and interpreted according to the law of England and
    Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the
    English and Welsh courts.

Changes to this privacy policy

  1. Air Visual Ltd reserves the right to change this privacy policy as we may deem
    necessary from time to time or as may be required by law. Any changes will be immediately posted on the
    Website and you are deemed to have accepted the terms of the privacy policy on your first use of the
    Website following the alterations.

    You may contact Air Visual Ltd by email at


    1. This privacy policy was created using a document from Rocket Lawyer

12 June 2019


Below is a list of the cookies that we use. We have tried to ensure this is complete and up
to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

Strictly necessary

We use the following strictly necessary cookies:

Description of
Cookie Consent We use this cookie so we don’t ask you to agree to
cookies every time you visit.


We use the following analytical/performance cookies:

Description of
Google Analytics We use this cookie to help us analyse how users use
the website.